In March 2007, after a close examination of the Volvo aftermarket parts market, we decided to reduce prices on all Volvo products that are commonly available on the Web.

We are aggressively negotiating with our suppliers and are sourcing products from different suppliers to offer competative pricing.

Much of ipd’s pricing is now based on a cost plus basis. We are continually examining our competitor’s websites and comparing where we are in the market. This means our prices can fluctuate with the market, but will ensure that you always gets the best price we can
offer. Unfortunately, this also means that prices printed in our catalogs and other literature may not always be as current as our website.

We continually strive to provide outstanding customer service to each and every customer, whether you come to us via the internet, phone, fax, or our front counter. This means employing and training people. We can’t provide this level of customer service without higher operating costs than our competitors. We may not always be the lowest priced supplier out there, but we will provide quality products and our trademark service at a very competitive price.