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Frequenty Asked Questions

  • How long is IPD's warranty and what does it cover?
  • Returns and Warranty Information
  • What payment methods does IPD accept?
  • Does IPD accept PayPal?
  • Is IPD affiliated with Volvo?
  • How do I contact IPD? What are your business hours?
  • Does IPD have a store where I can buy or pick up merchandise?
  • Shipping Information
  • Do you keep my credit number on file? How secure is my personal data?
  • Do you share my personal data? (email, address, phone, etc.)
  • When does my credit card get charged for an order? Can you charge me in advance?
  • I don't see a part I am looking for on your website. Can you get it?
  • Your website shows a part as out of stock. When will it be available?
  • Does IPD offer free shipping if I buy a certain amount of product?
  • Do you offer a military discount?
  • Does IPD offer volume discounts on products?
  • Does IPD offer a Club/Forum/Senior discount?
  • Pricing discrepancies
  • Will adding aftermarket performance products void my car's factory warranty?
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Local 503.257.7500 / Toll-free 800.444.6473 / Fax 503.257.7596

Monday Through Friday: 8:30 AM to 5:00 PM Pacific Time

Saturday: 8:00 AM to 3:00 PM Pacific Time

11744 NE Ainsworth Circle / Portland OR 97220 USA

PO BOX 20339 / Portland OR 97294 USA